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Refunds and Returns

Refunds and Returns

We hope you love your new products, however if you are dissatisfied with the items you receive you must contact us at info@beautybash.co.uk within 7 days after receipt of purchase and goods must be returned within 14 days of the delivery. Please note you will not be eligible for a refund of delivery charges and you will be responsible for the cost of delivery to send any goods back to us. Please make sure that any items you would like to return are un opened, unused, in their original packaging and in a saleable condition, with any labels or tags still attached. It is the customers responsibility to ensure that items are returned back to us in their original condition. Please note that we cannot accept returned goods that we reasonably believe have been used. In such circumstances, we will notify you that no refund or exchange will be available and send the products back to your original postal address. 

If your order or product arrives damaged, please send an image of the item to us within 48 hours.Please retain the damaged product and original packaging as this may be needed for further inspection.

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